Senior Technical Services Manager

FM Building Services

Central London

£65,000 to £70,000

Trevett are partnered with a leading FM Services Provider to recruit a Senior Technical Services Manager to lead on a high-end corporate commercial contract in Central London. In the role of Senior Technical Services Manager (STSM) you will lead a team of maintenance engineers providing PPM and engineering services to a blue-chip client's offices.

Purpose of Job

* The STSM is directly accountable to the Account Director, for the oversight of effective and safe conduct of technical services, either self-delivered by engineers or with operational control over subcontractors.

* This is a client facing role concerned with the strategic and operational success of the designated contract, with standards-based approaches to full asset management and leading a competent team to minimise disruption while maintaining statutory compliance to time, cost and quality.

* TFM Contract for tenanted office space for client in Corporate Segment.

* 3 designated sites within the Central London region and one in Herts

* Overseeing dedicated site technical team of circa 6 supervisors / technicians.

Role Responsibility

* You ensure all specific facilities issues are logged and ensure remedial actions are completed proactively

* You are accountable for all technical services including fixed, planned, preventative and reactive maintenance activities across their estate

* You ensure accurate information and data is available and provide narrative to monthly operational performance reports

* You lead in the support, investigation and resolution of technical or system related problems

* You understand the importance of the CMMS system and the dependence on accurate asset information as such you are responsible for the validation of asset registers, condition evaluation and life cycle planning

* You will work with colleagues to develop the approach to the management of spare parts ensuring minimum downtime attributable to lack of spare parts

* Demonstration of success is key to this role, and you will strive to excel in the delivery of KPI's and SLA's for the region

* All works should be measured as such you are responsible for the management of self-perform maintenance tasks on the contract through the CMMS system

The Ideal Candidate

* Engineering competence with NVQ level 4 or equivalent qualifications.

* Demonstrated engineering skills, with knowledge of engineering compliance and engineering standards best practice.

* Demonstrated ability to prioritise and problem-solving technical issues, often under pressure, utilising innovative solutions as required.

* Demonstrated people management experience aligned to comply with health and safety standards and safe systems of work.

* Demonstrate understanding of current and changing legislation and best practice area of discipline