A not-for-profit organisation in London are seeking a Head of IT to join their team on a permanent basis. You will be responsible for the strategic and operational management of the IT function within the organisation.

This is a hybrid role, 3 days a week on site in London.

Main Duties -

- Project manage any IT and technology enabled process projects, ensuring objectives and scope are clearly defined and successfully delivered, reporting regularly on progress.

- Develop and maintain a high-level programme and budget to deliver new IT requirements, ensuring changes (e.g. new projects) are in line with strategy and approved by key stakeholders.

- Own the cyber-security posture across all aspects of technology. Ensure the 24/7 effectiveness, security, and legal compliance of all IT systems, hardware, software, and data.

- Ensure core applications and data are available to users and support their use of these systems.

- Ensure the monitoring of the day-to-day technical performance of all systems and address issues that arise, within expected time-scales as agreed with key stakeholders.

- Ensure seamless connectivity and telephony services and support for the internal and external users.

Experience -

- Proven experience of IT Service Management and working in an IT Service Delivery role across a complex organisation

- Proven experience of initiating and managing IT Projects

- Ownership of the cyber security and cyber risk posture of an organisation, actively managing the risk profile.

- Strong experience across a range of core business applications. In particular Microsoft 365 as a primary productivity suite.

- Experience and awareness of the technology development cycle with ideas of how to use the latest technical tools to drive the organisation forward.

- Management of both support and infrastructure functions, including managing, motivating, and developing staff.

- Proven experience in initiating and managing IT projects, systems implementations, and digital transformation, with a track record of delivering measurable benefits to end users.