Based in Ashford, Kent

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£30-35k Basic Salary + Bonus

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Hours: Monday to Friday 8am - 6pm

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You will have a proven track record as a Service Advisor in the automotive industry

Automotive Service Advisor Responsibilities:

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Assist customers with booking service appointments and provide information on available services.

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Communicate with the workshop to ensure smooth and efficient workflow for vehicle repairs and maintenance.

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Handle customer inquiries and concerns in a professional and empathetic manner, aiming to provide the best possible solution.

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Process payments for services and parts, ensuring accuracy and timely completion of transactions.

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Maintain accurate records of customer interactions and service history to ensure effective follow-up and future service recommendations.

Automotive Service Advisor Benefits:

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Quarterly Company Outings

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On site parking

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Monday to Friday Working Hours

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Competitive salary for the right candidate

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Pension scheme and additional benefits

Automotive Service Advisor Requirements:

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Prior experience working as a Service Advisor in the automotive industry.

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Excellent communication and interpersonal skills to engage effectively with customers and colleagues.

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Strong organisational abilities to manage service appointments, customer inquiries, and administrative tasks.

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Ability to work under pressure in a fast-paced environment while maintaining a high level of customer service.

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Proficiency in using relevant computer software and systems for service scheduling and record-keeping.

Monday Matters Recruitment are recruitment specialists in the automotive industry and we're here to make sure every Monday counts