Exciting Opportunity: Operation Co-ordinator

As a consultant representing a leading logistics company, I am thrilled to present an exceptional opportunity for a Project Co-ordinator. This role is pivotal in maintaining operational excellence, high productivity, and customer satisfaction in import and export services.

Key Responsibilities:

• Manage multimodal transport operations (road, sea, air, warehousing, out of gauge cargo)
• Accept and process orders with precision
• Consult, plan, and schedule operations
• Make informed service decisions and provide ad hoc quotations
• Control and report on urgent deliveries
• Follow up on customs clearance and ensure timely delivery
• Open files and arrange pick-ups
• Book direct/back-to-back shipments with carriers
• Handle customer inquiries and operational job costing
• Notify customers of arrivals and coordinate transit shipments
• Act on customer instructions promptly
• Collaborate with customs subcontractors and evaluate their performance
• Maintain LINK and provide track & trace information
• Manage irregularities within your scope
• Control temporary import/export files and submit necessary documentation
• Uphold standard operational processes and ensure customer satisfaction
• Support sales with forwarding/logistic expertise
• Drive operational excellence and initiate corrective measures
• Utilize operation enabling applications effectively

Ideal Candidate Profile:

• Strong functional forwarding know-how (air/logistics/SCM), preferably in projects related to Oil & Gas, mining, and energy sectors
• Comprehensive toolbox and product knowledge
• Strategic understanding of our products and services
• Excellent communication and interpersonal skills
• Customer-oriented mindset
• Operational industry experience is preferred, especially in the logistics sector
• International working experience is a plus
• Fluent in English

Why This Role?

• Join a team that values operational excellence and customer satisfaction
• Work in a dynamic and supportive environment
• Opportunities for professional growth and development

If this sounds like YOU - do not hesitate and click APPLY today!!!