Are you an experienced IT Manager ready to lead and optimise IT infrastructure? My client is seeking an IT Systems / Infrastructure Manager to spearhead their IT operations. Reporting to the Head of Finance this is a fantastic opportunity to manage a small IT team (4 people) and evolve their IT landscape to support current and future business needs.

Key Details:

* Location: 100% Office Based / On-site Nottingham City Centre

* Salary: £55-65K

* Holidays: 20 Days + Bank Holidays

Key Responsibilities:

* Lead the IT team (4 people) to provide seamless support and maintenance of IT systems and infrastructure (on-prem and some cloud).

* Oversee ongoing IT projects, ensuring they align with company goals.

* Ensure the integrity and security of IT infrastructure and network in collaboration with third-party contractors.

* Troubleshoot system and network issues and oversee installations of hardware and software.

* Maintain and upgrade servers and develop new IT procedures and practices.

* Liaise with internal departments to provide first and second-line IT support.

* Manage relationships with vendors, outsourcers, and contractors to secure necessary infrastructure products and services.

* Proactively manage telecom, security, and alarm providers, auditing service levels and negotiating contracts for senior management approval.

* Ensure all systems are backed up securely and regularly.

* Maintain robust security measures to protect against cyber threats.

* Oversee site-specific installations, including new store systems and replacement PCs.

* Mentor and guide junior IT team members.

* Work with senior management to shape IT strategies and implement IT plans to meet current and future infrastructure needs.

* Implement and maintain best practice Service Desk Management.

* Create and maintain user manuals, system documentation, and licensing agreements.

* Prepare budgets for capital expenditure projects for management approval.

* Develop and document IT policies and procedures, including disaster recovery plans and monitoring of software and hardware usage.

* Ensure compliance with licensing, legislative, and company policy requirements.

* Coordinate with external contractors and suppliers to ensure timely external support.

* Provide reports and information to management and other departments as required.

Qualifications:

* Proven experience in IT systems and infrastructure management.

* Strong leadership and project management skills.

* Excellent problem-solving and strategic planning abilities.

* Effective communication skills, both written and verbal.

Join my client and play a pivotal role in driving their IT success. Apply now to take the next step in your IT career