MMP Consultancy are currently recruiting for a Revenues Officer to join an excellent local authority on a temporary basis.

* Fully Remote
* Flexible Working Hours
* £13.31 PAYE / £17.56 Umbrella

Purpose of role:

* Administer council tax and business rates, ensuring accurate and prompt billing, collection, and recovery of accounts.

Key Responsibilities:

* Obtain and assess information to determine local taxation liability in accordance with legislation. This includes determination and allowance of discounts, reliefs, and exemptions.
* Accurately update and maintain the revenues databases to ensure prompt and accurate billing, collection, and recovery of accounts
* Respond appropriately to enquiries received from citizens, businesses and agents and action amendments to accounts.
* Agree repayment plans and determine appropriate recovery action that takes account of the person's circumstances whilst maximising collection.
* Contribute to the review of working practices, procedures, and documents by making suggestions for improvement in service delivery and performance.
* Take part in the training or coaching of other colleagues either on a one-to-one basis or in a formal training environment e.g. to assist with the induction of new staff