We're looking for an experienced Senior Development Officer to effectively line manage the Course Approval Team and develop processes and systems for Tailored Course Approval.

The successful applicants will ensure that an exceptional service is delivered by responding promptly to incoming enquiries via telephone and email, as well as carrying out a variety of clerical duties.

What you can expect:

£28,500 - £36,000 plus discretionary bonus and annual salary reviews
9am-5pm Monday to Friday, 35 hour working week
Hybrid working - 2 days in the office
25 days holiday plus bank holidays and two additional concessionary days. One day of holiday entitlement is allocated over the festive period
Free on-site parking
x4 death in service
Private healthcare
Retail discounts and more!

As Senior Development Officer, you will have the following duties and responsibilities:

Managing the development of any new quality assurance standards and processes in relation to Tailored Course Approval
Providing advice and guidance on the company tailored course approval service
Reviewing learning content against company standards and criteria.
Deciding on whether to approve or reject learning content based on criteria (including the quality of the training, content accuracy, strategic fit and need)
Writing succinct reports that objectively detail why the company has decided to approve or reject an application
Leading standardisation exercises to ensure rejection and approval decisions are consistent across the team
Developing training standards and quality processes to support the development of company products
Developing learning outcomes, assessment criteria and prescribed content for courses
Working with stakeholders to develop, maintain and promote standards to support the compamy strategy
Identifying methods to bring efficiencies across the TCA function
Identifying new income streams, which can be implemented via the TCA function
Contributing to reports regarding service levels, and other business measures including income

We're looking for a Senior Development Officer with the following skills and experience:

An up-to-date knowledge of relevant health and safety practice is desirable
Up-to-date knowledge of relevant training and learning best practice
An understanding of auditing principles and how to apply them to the assessment of learning content
Report writing skills with a high standard of written English
Experience of working with external stakeholders to develop and maintain quality assurance standards and processes
Managing a team is desirable
Educated to GCSE Level, having a minimum of 5 x GCSE's (or equivalent) including English and Maths
Level 3 qualification (or above/or equivalent experience) in safety and health is desirable
Level 3 (or above/or equivalent experience) qualification in training, teaching or education is desirable