About the Role:
We are seeking a Java Production Support Engineer (L3) to provide Level 3 support for Trade Surveillance Case Managers and associated products. The ideal candidate will have a strong background in Java, Oracle, Spring Boot, Angular, JavaSpark, and HIVE. You will work independently and collaboratively to diagnose, investigate, and resolve production issues, ensuring smooth system operations.
Key Responsibilities:
- Provide L3 support for Trade Surveillance applications
- Work with L1 & L3 teams to triage and resolve production issues
- Communicate issues and remediation plans in daily standups
- Independently resolve production issues and monitor data pipeline flows
- Collaborate with development teams for complex issue resolution
- Ensure runbooks are updated and actionable
- Provide insights to improve production stability
Required Skills & Experience:
- Strong Problem-Solving & Communication Skills
- Java Production Support/Deployment Experience
- Understanding of Web Applications & Data Pipelines
- Experience with Case Management & Financial Markets
Technical Stack:
- Oracle PLSQL
- Java, Spring Boot, JavaSpark
- Angular, JSON, Microservices
- Kafka, Kubernetes, Docker, Jenkins
- Autosys, ServiceNow ITSM, BMC Control-M
- ElasticSearch, Kibana, Grafana, Prometheus, Splunk
Nice to Have:
- Experience with major incident management
- Knowledge of financial data types & trade surveillance
- Exposure to Azure/AWS DevOps Services