Operations Manager
Holiday Inn Bristol - Filton Check out the hotel on our virtual tour! The Opportunity
We are seeking an experienced Hotel Operations Manager to oversee the daily operations of the Holiday Inn Bristol Filton. This 211 bedroom hotel is going through an extensive refurbishment project elevating our facilities to modern standards, featuring stylish and comfortable rooms, upgraded amenities, and enhanced public areas.
Key Responsibilities:
- Manage and coordinate all hotel operations, including front desk, housekeeping, food and beverage, and leisure club.
- Drive commercial performance by identifying and implementing strategies to increase revenue and profitability.
- Analyse market trends and competitor activity to inform business decisions and maximise opportunities
- Continuously evaluate and improve operational processes to enhance efficiency and service quality
- Monitor and manage budgets, financial performance, and cost control.
- Lead, train, and motivate your team to achieve operational excellence.
- Collaborate with other departments to enhance guest experience and operational efficiency.
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Proven experience, with at least 2 years service,as a Hotel Operations Manager .
- Demonstrated success in managing hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Experience in driving commercial performance and increasing revenue and profitability.
- Strong leadership and team management skills, with the ability to motivate and develop staff.
- Excellent communication and interpersonal abilities to interact effectively with guests, staff, and stakeholders.
The ideal candidate will be a strategic leader with a passion for hospitality and a proven track record in hotel management.
Hotel
The Holiday Inn Bristol-Filton is ideally located just off Junction 1 of the M32, close to the University of the West of England Bristol (UWE) and MOD Abbeywood. The hotel offers a variety of dining options, with a bar and lounge providing excellent all-day dining choices. Our Health and Fitness Club features a fully equipped gym, heated swimming pool, and sauna.
The hotel also boasts a fantastic Academy Conference Centre, capable of hosting up to 260 delegates, and an on-site fitness centre to meet all business and fitness needs. Additionally, the hotel is set on 16 acres of landscaped grounds, featuring a private fishing lake, which adds to the serene environment.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
