We are currently seeking Clear & Clean Operative to join our estate services team. This vital role will involve preparing vacant properties, ensuring they are cleared, cleaned, and maintained to a high standard. The successful candidate will be responsible for carrying out property clearance, performing final cleans, and completing garden maintenance as needed, ensuring our properties are presented in excellent condition, all while keeping effective communication with residents, ensuring they are informed of progress and any issues are addressed promptly to ensure satisfaction.

We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.

Requirements

Key responsibilities in the Clear & Clean Operative...

• Prepare empty homes by managing property clearance, final cleaning, and necessary garden work.
• Implement waste management practices, ensuring all waste is sorted and recycled, and identify up cyclable furniture for our Re-Use initiative.
• Assist in the collection of deliveries and maintain a tidy depot free of obstructions.
• Motivate and support staff, trainees, and volunteers to deliver excellent customer service.
• Provide assistance across various departments, including Mobile Cleaning, Estate Services Team, and Grounds Maintenance.
• Effectively communicate updates to residents, ensuring transparency and clarity.
• Address resident concerns proactively to achieve high customer satisfaction.
• Uphold the highest health and safety standards and cultivate a safety-first culture.
• Ensure compliance with risk assessments, COSHH regulations, and industry standards.
• Perform basic checks and maintenance on equipment in line with operator guidelines.

We are looking for someone who has...

• Full Manual UK Driving Licence.
• Practical experience in Cleaning or Caretaking.
• Experience in a customer-focused environment, demonstrating flexibility and a willingness to exceed customer expectations.
• Knowledge of cleaning and caretaking equipment and machinery operation.
• Understanding of the Health and Safety at Work Act and relevant site safety protocols.
• Competent literacy and numeracy skills for accurate record keeping.

Benefits

In return, we are offering the successful candidate in the Clear & Clean Operative role:

• Based out of the Blackburn depot, BB1
• Starting salary: £23,088 per annum
• Annual salary increment increases
• Permanent role
• 27 days annual leave (rising to 32 over 5 years' service) + bank holidays
• A flexible working environment, with a range of family friendly policies
• You will be working 37 hours per week, Monday - Friday. Working arrangements are flexible in line with our Smart working culture
• Wide range of professional, and personal development training opportunities
• Attractive pension scheme
• A range of financial, health and lifestyle benefits including cycle to work, vehicle leasing and financial advice
• We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.
• To view the full range of our benefits click on the Employee Benefits Link

THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!

Please ensure you fully answer the questions on the application form.

Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

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