Sales Office Administrator

Are you an organised and efficient individual with a passion for providing exceptional administrative support? Our client, a leading company in the manufacturing industry, is seeking a Sales Office Administrator to join their dynamic team in Birmingham.

In this role, you will be responsible for ensuring the smooth operation of all administrative tasks within the Sales Office. With your excellent attention to detail and ability to build strong relationships with stakeholders, you will play a vital role in maintaining and strengthening the business's customer relationships.

Why join our client's team?

�?Salary: £25000

�? Hours: Monday - Thursday 8:30am - 5pm, Friday 08:30am -4pm

�? Permanent, full-time position

�? Convenient location with great public transport links or FREE parking

�? 22 days holiday plus bank holidays and an additional day off for your birthday

�? Opportunities for professional development and career growth

Main duties and responsibilities:

• Accurately process all sales orders to ensure smooth operations
• Manage the shared inbox, keeping it up-to-date and responding promptly to inquiries
• Provide customers with quotations and follow up on orders, ensuring any issues are addressed and escalated when necessary
• Arrange carrier collections and create labels for warehouse requirements
• Develop a comprehensive understanding of customers' business to deliver outstanding service and support
• Assist with incoming calls and emails, providing product guidance and redirecting customers as needed
• Liaise with internal teams such as warehouse, technical to ensure a smooth process for the customers

What we're looking for:

• Strong attention to detail and ability to work accurately in a fast-paced environment
• Excellent written and verbal communication skills
• Proficiency in using Sage and Microsoft Office suite
• Ability to prioritise and manage multiple tasks effectively
• Proactive problem-solving skills and the ability to work independently
• Previous experience in a similar administrative role is desirable but not essential

Apply now and embark on an exciting career as a Sales Administrator within a small friendly team. Or for more information email?your CV directly to / contact us on to discuss over the phone. Office Angels is here to support your job search from that initial call through to interview advice, starting a new role and beyond.??

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