My client is a reputable contractor looking for a knowledgeable and experienced Resident Liaison Officer to join their team on working on West London-based refurbishment contracts. With a strong presence and a high volume of ongoing projects in the region, this contractor has a proven track record of delivering quality work to clients and residents alike. Due to their expanding workload and long-term commitment to the area, they are now seeking an additional Resident Liaison Officer to ensure excellent communication and relationships with residents throughout the refurbishment process.

Key Responsibilities:

* Serve as the primary point of contact for residents throughout the duration of refurbishment projects

* Coordinate and manage resident communications to ensure minimal disruption during construction works

* Address and resolve any resident concerns or issues promptly and professionally

* Maintain a detailed record of all resident interactions and progress updates

* Work closely with the project management and site teams to ensure smooth project delivery

* Provide regular reports on resident feedback, concerns, and project status

Key Requirements:

* Multiple years experience as a Resident Liaison Officer

* Longevity with current/recent employern

* A clean UK driving license (essential)

* Strong communication and interpersonal skills, with the ability to engage with residents from diverse backgrounds

* Good longevity with current or recent employers

* Ability to manage challenging situations and resolve issues diplomatically

* Experience working on refurbishment projects, preferably in the West London area

* Knowledge of the construction industry and refurbishment processes would be advantageous

What We Offer:

* Competitive salary up to £35,000

* Benefits package including van or vehicle allowance, fuel card, healthcare, and pension contributions

* Opportunity to work on high-volume, long-term projects in a dynamic and growing environment

* A supportive team and a company that values long-term relationships with both clients and staff