Our client has an opportunity for a Solutions Consultant to join them on a permanent basis. You will be a key member in building propositions and proposals in the team, and leading the development of compelling, innovative, cost-competitive, and repeatable propositions and proposals that focus on front and back-office capabilities, providing input and support to broader opportunities.
This is a fantastic opportunity for an experienced Solutions Consultant with a passion for public service delivery.

Role: Solutions Consultant (Public Services)
Location: Remote however may be required to travel to clients
Hours: Monday to Friday, 09:00-17:30pm
Salary: £70,000-£85,000 DoE

What you'll be doing:

Responsible for creating winning bid solutions, including cost estimation and articulation as well as ensuring alignment with business strategy and targets
Taking ownership of output quality and performance to support growth whilst meeting timescales and complete pricing and designs effectively
Work directly on customer opportunities, attend meetings and develop tailored responses to customers needs
Primarily drive net new external business for Citizen Experience and Digital Business Services propositions
Provide expertise to bids, ensuring high-quality input and overall proposal excellence
Drive innovation in customer approach and collaborate with Sales and Marketing to build a comprehensive knowledgebaseRequirements:

Strong understanding of Digital BPS and a view of the broader Citizen Experience market.
Able to work AI and digital customer experience and enhance it from a legacy process
Have experience of contact centre services, centralised solutions, be able to shape the propositions across the market.

Customer/client experience is essential
Must be able to knit together full end to end IT/Operational/Workforce/recruitment/employee retention/ seasonal flex up to manage/Citizen experience
Proven track record in public service solutions and frameworks
Extensive experience in delivering solutions and proposals in front and back-office services to address complex opportunities in the Public Sector.
Demonstrable skills in understanding the needs of organisations and designing and delivering compelling solutions to address them.
Proven presales capability, leading the development of innovative and efficient responses which achieve demonstrable success.
Good understanding of technology trends and how they affect the business and customers.
Confident and personable with strong interpersonal skills, able to communicate effectively and compellingly at all levels of an organisation through a variety of different methods (including verbal, written and presentation)What's in it for you?

A base salary of between £70,000 - £85,000 with potential for bonus at maximum of 20% based on performance.
A fully home based role
23 days' holiday (rising to 27) with the opportunity to buy extra leave
Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two week and plenty more
Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
If you are interested in applying for this position and you meet the requirements, please apply immediately!

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