Tenancy Management and Resettlement Officer

Lewisham

I am currently looking to recruit a skilled and motivated Tenancy Management and Resettlement Officer to be part of a highly involved project within the Housing Division. This role will allow the successful individual to contribute directly to the Temporary Cost Reduction Programme.

This is a fantastic 12-month role where you can make a real impact! As the successful candidate, you'll join the dynamic Move-On Team, and will be based in Housing Partnership and Service Improvement Team and will sit under the Temporary Accommodation Cost

Job Role

Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are sustained to provide safe and secure housing for our customers whilst meeting local and corporate objectives.

To provide a high quality advice, lettings and tenancy sustainment service that maximises the number of homeless households who are able to move successfully into good quality, affordable private rented accommodation for clients from various services such as HOC, CYP and NRTPF.

Key Responsibilities

Work effectively within the private sector to increase the supply of good quality accommodation for households in housing need to meet individual and team targets.

To carry out inspections of properties in order to assess their suitability for households in housing need.

Assess prospective customer's suitability for private rented accommodation by reviewing their housing history, making enquiries into their financial situation, and establishing whether or not they are able to meet the rent and comply with the tenancy conditions.

Undertake accompanied viewings with prospective customers and provide them with expert advice and guidance on all aspects of letting (including housing benefit and the conditions of tenancy) in order to help them make informed decisions.

Ensure all private rented sector accommodation procured is of the size, type and location required by prospective customer, complies with all health and safety & planning regulations and is in compliance with the Council's location priority policy.