Here at Bournemouth & Poole College, we are looking to recruit a IT Services Co-ordinator a full-time, permanent basis. In return,you will receive a competitive salary of £28,488 per annum.

At Bournemouth & Poole College our staff are passionate and committed to achieve the very best outcomes for our students – we transform lives. We recognise and value our people as our most important asset in achieving each of the strategic outcomes within our College’s Strategic Plan. We believe it is through our people that an excellent student experience will be delivered, and this will have a positive impact in our local community. We value inclusion and we are committed to the promotion of equality, diversity, and inclusion, ensuring we have a diverse, skilled, and motivated workforce who are empowered and engaged. This makes our College a unique, vibrant and rewarding place to work.  You will be employed through Southern Educational Professional Services Ltd; a subsidiary of the College.

The Role:

As our IT Services Co-ordinator, you will be engaging with key members of the team, our internal stakeholders and external suppliers, to deliver outstanding customer support and the timely ordering and delivery of the goods and services we need.  The role supports the provision of timely responses to GDPR (General Data Protection Regulations) requests.

This is a dynamic administrative and customer support role, providing support to the MITS team and the wider college community. 

Responsibilities as our IT Services Co-ordinator:

• Acting as the point of contact on behalf of Senior MITS Staff, supporting their administration.
• Proactively responding to enquiries from customers and suppliers.
• Developing our online support pages to provide our students and staff with appropriate guidance and support information.
• Developing and delivering online and in person training activities for our students and staff to provide regular information around Internet Safety, Cyber Security and GDPR (General Data Protection Regulations).
• Handling and processing financial information ensuring correct college procedures are followed.
• Monitoring expenditure against agreed budget.
• Maintaining records of service usage and resources,
• Seeking quotes from suppliers for goods and services.

As our IT Services Co-ordinator, you’llideally have:

• Four Level 2 (or equivalent) qualifications including English and maths
• Level 3/4 qualification in relevant subject e.g. customer service, business admin or a willingness to attain.
• Experience working in an office environment
• Competent in Microsoft Office applications
• Knowledge of maintaining and improving administration systems 

Benefits you will receive:

You will receive excellent benefits and a competitive salary:

• 27.5 days annual leave plus bank holidays, increasing to 30.5 after 5 years' service
• up to 4 days additional leave during the Christmas closure period
• Free parking at all of our college sites (where spaces are available)
• Access to Discount Schemes at multiple retailers
• Enrolment into the NEST Pension Scheme

If you feel you are the right candidate for this IT Services Co-ordinator role,then please click ‘apply’ now!

Closing date: 31 July 2024

We reserve the right to close this post early if there is a high level of applicants.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK.