About the Role: Are you passionate about making a difference in the community? An exciting opportunity has arisen to join a dedicated team as a Project Coordinator for a meaningful initiative. We are looking for a highly organized and proactive individual to act as the primary point of contact for all aspects of this Community Support Scheme.

Key Responsibilities:

* Serve as the lead officer maintaining database systems.

* Liaise with the Department of Health, Levelling Up and Communities (DHLUC)

* Maintain accurate records of guest and host payments, and process thank you payments for hosts.

* Be the main point of contact for enquiries about the scheme from hosts, guests, council staff, councillors, community groups, individuals, partner agencies, and central government.

* Promote positive sponsor/guest relationships and provide ongoing support, including producing monthly host bulletins and organizing events.

* Project manage community engagement initiatives, collaborating with various groups and organizations.

* Manage the Guest Resettlement Support Package and maintain all associated records.

* Assist with booking property inspections, welcome payment appointments, and welfare checks.

* Develop and maintain a thorough understanding of the Homes for Ukraine Scheme to support effective service delivery.

* Ensure all relevant databases and computer systems are accurate and updated according to Government requirements.

* Update and maintain timely records for all contacts and checks with hosts and guests, providing regular reports and responding to safeguarding concerns.

* Coordinate and support meetings, including scheduling, preparing agendas, taking minutes, and tracking actions.

* Attend council meetings and host/guest events as needed.

* Provide excellent customer service in line with our Customer Care charter.

* Comply with all relevant Health and Safety legislation.

Qualifications and Skills:

* Strong organizational and project management skills.

* Excellent communication and interpersonal skills.

* Ability to maintain accurate records and produce detailed reports.

* Proficiency in database management and office software.

* Ability to work independently and as part of a team.

* Commitment to upholding the values and behaviors of the organization.

What We Offer:

* A rewarding role making a tangible impact in the community.

* Supportive and collaborative work environment.

* Opportunities for professional development and growth.

* Flexible working arrangements to promote work-life balance