Fleet Operations Manager required for our national transport client based in Tamworth. We are looking to recruit an experienced Fleet Operations Manager who is able to manage demanding deadlines and liaise with the operational and senior management team. You will be joining a dynamic and passionate team, who are constantly looking to grow and improve.

Reporting directly into the Head of Fleet and Engineering, we are seeking a skilled Fleet Operations Manager to oversee, lead and manage our team of administrators based at our head office in Tamworth. This role will promote a 'one team culture' taking ownership of the admin function activities, including insurance claims management, and asset management whist identifying opportunities to improve all functions within the department. This role requires expertise in data analysis and proficiency in Microsoft Office tools, supporting business decision making and shaping future strategy in all fleet activities

Key Responsibilities:

* Be the figurehead of the fleet department in Tamworth

* Manage and mentor a team of fleet administrators working different shift patterns.

* Oversee all administration duties and correct allocation of duties, ensuring completion within agreed timescales.

* Set objectives, provide feedback, and conduct performance reviews on a regular basis.

* Develop the administration team to create a culture of innovation and a 'can do' approach.

* Insurance Claims Management:

* Oversee the processing and resolution of fleet-related insurance claims.

* Collaborate with the company Insurance Manager and our insurers to ensure timely settlements and maximum recovery of both at fault and non-fault claims

* Work with other departments to ensure that all elements of loss incurred in a claim are recorded and recovered

* To administer all fleet related insurance activities, being the first point of contact both externally and internally, ensuring all insurance claims have the correct information required, delivering the correct outcome for the business.

* Administration of various systems; include in house management database and various government portals

* Ensure all fleet activities are monitored, completed with any corrective actions agreed, resulting in clear improvements.

* Ensure compliance with required safety and regulatory standards.

* Be the owner of the operational fleet list and ensure that it links into the financial fleet master asset list

* Ability to contribute to and preferably write key fleet business justification document such as: Project papers , Asset disposals, Vehicle specifications, Monthly reports and Fleet presentations.

* Collect and analyse fleet performance data.

* Generate reports to identify trends and opportunities for improvement.

* Produce monthly reports and update KPI's supporting any agreed corrective actions.

* Drive collaboration between Fleet and other key departments such as Finance, Central Operations, Transport Managers, Compliance, Work closely with other departments to support business objectives.

* Communicate effectively with internal and external partners.

Skills, Knowledge and Expertise Required:

* Strong leadership and team management skills.

* Sound logistics/transport background

* Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).

* Excellent analytical and problem-solving abilities.

* Strong communication both verbally, written and interpersonal skills.

* Able to manage deadlines and liaise with the operational and senior management team.

* Ability to effectively communicate with suppliers and key stakeholders in a professional and constructive manner.

* Collaborate with peers to balance daily workloads and support the business requirements

* Familiarity with fleet management software is desirable.

* Must work on own initiative and as part of a team and be capable of producing KPI's and reports for senior management.

Working Hours: 9am to 5pm Monday to Friday

Competitive salary on offer: £40k to 50k basic depending on experience + performance-related pay scheme that recognises your achievements.

Fantastic benefit scheme including, Private medical insurance, Enhanced company pension, Cycle to work scheme, Season ticket loan, 25 days of annual leave, in addition to bank holidays, Global travel insurance, Employee discount platform