Due to internal progression, Cotteswold Dairy are looking for an exceptional, organised individual to represent our Tewkesbury Office as our new receptionist. The successful applicant will be the first point of contact for the Company providing a professional and welcoming service

You will enjoy building rapport with employees and customers, have a keen eye for detail, with the ability to work with a high level of accuracy in a fast paced environment

You will have worked in an office environment before and be adept at using Microsoft 365 products including Outlook (Mail and Calendar), Word and Excel – as well as easily picking up bespoke computer programs (eg Sales and Ordering)

The Receptionist Role

Key responsibilities of the role include:

• Greeting visitors warmly and directing them appropriately by contacting the staff they are due to meet
• Answering the switchboard, managing and directing calls to the appropriate department or staff member
• Maintaining safety and security by following health procedures and issuing visitor badges
• Mail distribution: managing inbound and outbound post, and franking all letters
• Ordering and processing consumable requisitions, booking accommodation and travel
• Typing and general administrative duties as required, including writing professional standard letters to suppliers and clients
• Supporting the Sales team with input of orders and checking
• Supporting management with Administration duties

Receptionist: Working Hours

Full Time:          0800 – 1630, Monday – Friday

Receptionist Training

Full training will be given - and our receptionists work closely with the sales teams who are currently transitioning to a new sales system architecture. Our sales co-ordinators will fully support the receptionists in this process

With a dedicated Learning & Development Co-ordinator on site we offer development opportunities within the role to broaden your skillset and the ability to gain recognised qualifications. We strongly encourage progression within the business, and there are many additional skills you can gain as a receptionist to further your development

You will enjoy meeting people, be extremely organised, have the ability to multi-task, possess high levels of commitment and motivation, be a strong communicator, with the ability to foster and maintain excellent working relationships

Company Benefits

We also offer benefits including:

• Competitive salary with scope to train and advance within the business
• 22 days’ holiday plus Bank Holiday allowance
• Additional day of holiday after 3 years’ service
• Refer a friend - receive £500 for a referral
• Cycle to work scheme
• Discounted products, including doorstep delivery where available
• Group personal pension scheme (4.0% employee, 4.5% employer)
• Health and wellbeing benefit via Simply Health