Primary Details

Time Type: Full time Worker Type: Employee

Claims Adjuster- Multinational

Leeds

Permanent (Hybrid)

At QBE, our purpose is to enable a more resilient future.

We are an international insurer and reinsurer with a local presence in 27 countries.

The opportunity

Are you ready to take your technical expertise to the next level and expand your knowledge across a variety of products? We have an exciting opportunity for you to grow your career within our dynamic Multinational Claims team, where you'll be at the forefront of cradle-to-grave claims handling across multiple lines of business.

Your new role

In this role, you’ll take ownership of a dedicated caseload of UK claims for a diverse portfolio of Multinational customers, with claims values up to £500,000. As part of a collaborative and empowering environment, you'll efficiently manage these claims while partnering with colleagues and stakeholders around the globe. You'll also have oversight and authority over claims managed by our network of local offices internationally.

Main Responsibilities:

• Efficiently manage UK claims from start to settlement, prioritising new and ongoing work

• Proactively assess liability and indemnity for all claims

• Deliver exceptional service to customers, ensuring fair and timely settlements

• Oversee overseas claims under the Master policy, providing decision-making authority as needed

• Support claims handling for international cases outside local network authority

• Prepare ad-hoc claims reports for stakeholders when required

• Manage a portfolio of major multinational customers, ensuring strong customer oversight

• Be part of a top-tier claims team focused on quality service and support

• Mentor and coach junior staff

About You

This is more than just a claims handling role - it's an incredible career path where you can build your personal claims brand while gaining hands-on experience across multiple business lines, including Property, Casualty, Financial Lines, and Marine. If you're looking to broaden your horizons and elevate your expertise within a supportive, growth-oriented team, this is the opportunity you've been waiting for!

Skills you'll need:

• Experience in handling cradle-to-grave claims within commercial lines. This could include experience with Employers' Liability (EL), Public Liability (PL), Marine, complex personal injury claims, Financial and Speciality Markets (FSM) or commercial property claims.

• A desire to expand your knowledge to deal with multiple lines of business- full training can be provided.

• Previous experience in a multinational insurance environment is preferred, but again, full training will be offered if needed.

• Good investigation and negotiation skills, along with solid analytical abilities.

• Excellent relationship management skills, with the ability to work independently and take initiative.

• Well-organised with the ability to manage workload effectively

• Comfortable with handling data, creating reports, and proficient in MS Office applications (Word, Excel).

Why QBE? At My Best? 

?At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”.It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.?? 

#LI-Hybrid

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.?? 

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://careers/flex-qbe/).? 

With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.??