Job Title: Sales Administrator
Location: Sunderland
Employment Type: Full-Time
Salary: DOE

About Us:
Superior Recruitment Group is a leading recruitment company that thrives on providing exceptional service and innovative solutions. We are currently seeking a detail-oriented and motivated Sales Administrator to join our team, reporting into the two directors of the business. This role is based in Sunderland and his full time and while there will always be a degree of flexibility, our preference is to be in the office five days per week and contributed to creating an excellent culture across our team.
The role heavily involves data administration, writing emails, writing sales approaches, liaising with stakeholders in potential customers the superior would like to work with. There is no phone sales involved, however if this is something you would like to be involved with we would actively encourage this, but is not mandatory to this particular position.
Superior have offices in Sunderland and Aberdeen, our clients are national, our target clients are national, superior furthermore have worked in 23 countries and counting and we are actively trying to grow our client base in the United States of America. A large part of this role, in the afternoon, will be involved in writing and sending sales approaches to potential customers in the United states, across the industries we work with in, offering our recruitment solutions, alongside our innovative and unique methodologies.
Compliance is a key part of this role, recording data on our CRM is non-negotiable as part of this role, so excellent administration skills are absolutely vital to this position along with attention to detail, first class grammatical and communication skills.
The ultimate aim of this role is to generate opportunities where are directors can sell the business services to potential customers, there are many different ways we have done this since the business was formed, key methods still involved cold emails, LinkedIn messages along with automated sales campaigns using some of the tech tools we have in our portfolio.
Full training is provided on our industry, our products and how we sell, you would be provided with templates you would be utilising that would merely need personalising to the stakeholder you will be approaching.
This role could grow into several different opportunities, it is a newly created role in the business and one that the directors feel is critical to our success, our sales approach and helping promote our business to potential customers. Someone who has extensive experience of using a LinkedIn would be advantageous, a track record of using a CRM is also critical.
We would encourage the incumbent to attend potential meetings that they have influenced in setting up from their sales approach and outreach, alongside the directors. This may require travel locally and also in key locations such as Glasgow and Aberdeen. Mid to long term there is the possible opportunity for relocation to the US for the right individual subject to excellent performance in this rule on being a key part in growing our U.S. business and client base.
Everybody in the business no matter what position you are helps with answering phones, so professional outgoing friendly voice is required at all times. If you are organized, customer-focused, and looking for a role that combines administrative duties with supporting a high-performing sales team, this could be the opportunity for you!

Key Responsibilities:
• Support the sales team by timely and accurate entry into the system.
• Prepare and send pricing and product information to potential customers.
• Outreach to secure teams meetings and face to face meetings for the Directors.
• Reaching out to potential customers for our external events such as HR Huddles.
• Maintain and update customer records and sales databases (our CRM).
• Liaise with Directors and Delivery Team around our capabilities to support potential customers.
• Respond to customer inquiries via phone and email, providing excellent service and resolving issues promptly.
• Assist with the preparation of sales reports, forecasts, and presentations.
• Support the sales team with administrative tasks and help coordinate client meetings or travel arrangements.

Requirements:
• Proven experience in a similar sales administration or customer service role.
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
• Excellent communication skills, both written and verbal.
• Proficiency in MS Office (Word, Excel, PowerPoint) and familiarity with CRM systems.
• High attention to detail and accuracy.
• Ability to work independently and as part of a team in a fast-paced environment.
• Problem-solving skills and a proactive attitude towards challenges.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career growth and development.
• Bonus Scheme for any new clients you secure of £250 per UK customer and £500 per US customer
• Travel opportunities
• A supportive and collaborative team environment.
• Modern office facilities and flexible working arrangements