Salesforce Developer / Administrator - London - 4 Days Onsite, 1 Day WFH

WHO ARE WE?

Are you looking to build an exciting and dynamic career at a company with prestigious blue-chip clients and international reach? Dye & Durham, a leading global provider of cloud-based software and technology solutions, is focused on an unwavering commitment to customer excellence and to the personal and professional growth of its employees.

Dye & Durham provides critical information services and workflows used by clients all over the world to manage their process, information and regulatory requirements. The company offers rewarding opportunities for those with legal, tech, financial services and sales expertise. With clients that include major law firms, financial service institutions and government organizations in Canada, the United Kingdom, Ireland, South Africa and Australia, a fulfilling career awaits you at Dye & Durham.

WHAT WILL YOU DO?

The Salesforce Administrator is responsible for the overall administration and support of the Salesforce platform within the organisation. You will also be responsible for administrating other tools supporting Sales like Apollo (sequencing and data), LinkedIn Sales Nav, etc. This role involves managing the day-to-day operations of Salesforce, ensuring data integrity, customising/ configuring the platform to meet business needs, maintaining integration to third party application (Hubspot, Apollo, Zendesk, etc) and providing support to Salesforce users.

• Perform daily administration and support of Salesforce including user setup, profiles, roles, customization of objects, fields, record types, page layouts, workflows, and validations.

• Manage Salesforce security settings and access rights (based on 'least privileged access'), ensure CRM stack (SFDC, etc) are aligned to IT security requirements.

• Provide support to Salesforce users across all departments, resolving issues, and ensuring users are leveraging the platform effectively.

• Oversee data management tasks such as data imports, data exports, and data integrity initiatives in collaboration with Sales Ops.

• Work with IT and other departments to integrate Salesforce with other business systems and applications.

• Ensure compliance with organisational policies, Salesforce best practices, and industry regulations.

WHAT DO YOU NEED TO BE CONSIDERED?

• Strong understanding of Salesforce platform, including best practices and functionality.

• Proficiency in Salesforce configuration and customisation.

• Industry recognised certifications would advantageous.

• Have excellent professional communication skills and be customer focused, with a positive, can-do attitude.

• Have excellent problem-solving and analytical skills.

• Experience with data management and data quality best practices.
  

WHY WORK FOR US?

At Dye & Durham we strive to be visionaries! As a leader in our field, we ensure our employees are ready for the next challenge in their journey with us by offering internal and external training opportunities. We offer competitive salaries and a whole host of benefits including healthcare, pension, company discounts, wellness programs, and paid days off to move house or volunteer for your favourite charity.

Do you share our DNA?

• We ask how tomorrow can be better than today

• We are passionate about solving our customer's challenges

• Our ideas break boundaries

• We value different perspectives and encourage dialogue

• We take ownership and celebrate together

WHAT NEXT?

Hit apply and your application will be reviewed by our talent acquisition team who will contact you directly.

Please note that this position is subject to background and reference checks.

Dye & Durham is an equal opportunity employer. We provide opportunities without regard to race, colour, religion, sexual orientations, gender identity, national origin, marital or family status, disability status or other applicable legally protected characteristics.