Home Delivery Operations Manager

Wednesbury - with some travel around the Midlands

Up to £33,000

Permanent

What's in it for you?

Pension Scheme
Monday - Friday
25 days holiday + bank holidays
On-Site Parking
Benefit package (private healthcare, medical cover, paid voluntary day, cycle to work, staff discount and shopping discount platform)
The roles and responsibilities of the Operations Manager:

Daily management of core home delivery processes; ensuring all goods-in, goods-out, inventory replenishment and cycle count activity is carried out in a timely and accurate manner.
Daily management, coaching, development and motivation of staff, ensuring all relevant HR policies are followed.
Supervising of all staff on shift ensuring they are managed in line with company standards
To provide effective support to the CHD Transport Manager to ensure constant improvement in all areas of the operation.
Route planning and monitoring of routes for required depot to ensure route planning is planned effectively with company costs and KPIs in mind.
Payroll processing of depot
Company phone holder
Recruitment of required roles for depot
Maintain active communications across departments and depots to ensure clear transparency.
Assisting operations Manager as and when required
Ability to assist with other depot operations if required.
Ensure all site H&S and MHE checks are completed as required; raising any issues direct to the Transport Manager/Health & Safety Officer as required.
Ensuring warehouse housekeeping is kept to a high standard
Preparation and participation in CHD team meetings and planning groups as required - travel may be required to other depots
Weekly driver meetings for debriefs
Daily warehouse team meetings to plan workflow and targets
Management and reporting on non-inventory assets (Pump trucks, vehicle kit stock, basic vehicle maintenance items etc) to minimise operational disruption and cost.
Ensuring warehouse process systems are being followed and are correctly updated as and when needed
Depot KPI management and reporting
Flexibility to ensure coaching and training across both warehouse shifts and depots.
Ensuring stock management/stock takes are completed and reported daily.
Stock discrepancies are to be reported in the correct manner and format
Ensuring safe loading and unloading of vehicles whilst monitoring loading operatives.
Completing depot PDC's and return to work interviews for direct reports in full.
Assist with disciplinary processes as and when required
Completion of gatehouse checks on depot vehicles
Requirements of the Operations Manager:

Must have a full clean UK driving licence for at least 12 months

Strong, advanced knowledge of all Microsoft office packages.
Have Transport manager CPC
Proven transport management/ depot manager experience
HGV Class 1 or 2 licences would be desirable
Previous experience within the furniture sector or home delivery would be beneficial

What happens after you apply for this role?

Applications will be reviewed within 3 working days, however as we are receiving high levels of applications, if you have not been contacted after 5 days of sending your CV unfortunately your application has been unsuccessful on this occasion. If successful you will be contacted by a consultant to discuss your application and CV further. There'll also be a chance for you to ask us any questions you may have about the role