Job Title: IT Engineer - Telecoms Provisioning SpecialistLocation: Coleshill, BirminghamSalary: Competitive + Benefits

About the Role:Are you an experienced IT professional with a knack for provisioning and technical problem-solving? We're looking for an IT Engineer to join a dynamic telecoms company based in Coleshill, Birmingham. This role offers the perfect blend of hands-on IT engineering and telecoms provisioning, making it ideal for a tech-savvy individual who thrives in a fast-paced environment.

Key Responsibilities

• Provisioning: Configure and deploy telecoms systems, including VoIP, phone lines, and broadband services, ensuring seamless delivery to clients.
• IT Support: Provide hands-on technical support to both internal teams and external clients, troubleshooting hardware, software, and network issues.
• System Management: Maintain and update IT infrastructure, ensuring optimal performance and reliability.
• Client Interaction: Collaborate closely with clients to understand their technical requirements and deliver tailored solutions.
• Documentation: Maintain accurate records of provisioning activities, system configurations, and support cases.

What We're Looking For

• Proven experience in an IT engineering role, ideally within telecoms or MSP environments.
• Hands-on expertise in telecoms provisioning, VoIP systems, and IT networks.
• Strong technical problem-solving skills and a proactive approach to challenges.
• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• A team player with a customer-first mindset.
• Relevant certifications (e.g., CompTIA, CCNA, or equivalent) are a plus.

Why Join Us?

• Be part of a growing company that values innovation and collaboration.
• Enjoy opportunities for professional development and career progression.
• Work in a friendly, supportive team environment where your contributions are recognized.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.