R13 Recruitment are excited to be supporting a well-known retail brand in their search for a Customer Care Coordinator to join their team on a temporary basis until Jan/Feb 2025. This role will require you to provide outstanding service to a range of customers.
Based in West Norfolk, this is a full time, temporary position. This is a fully office based position. You will be working 37.5 hours per week, 9am-5pm on a rotational shift basis. The offered salary is £12.18 per hour.
The day to day
* Handling incoming customer calls and dealing with their queries in a calm, efficient manner.
* Handling refunds and exchanges & processing related administration.
* Managing incoming and outgoing emails.
* Providing Live Chat support to customers.
You will have/be
* Proven customer service experience and administrative skills.
* Good telephone manner.
* Able take the initiative and make decisions that are right for customers.
* Work well within a team and communicate openly with others.
* Computer literate with experience of Microsoft Office.
* UK driving license and own transport is essential due to location.
How to apply
To hear more details about this fantastic opportunity please email your CV to Indiah Stannage - Senior Recruitment Partner (Temps) at rthirteen recruitment. If you don't hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful