Job Title: Data Centre Supervisor

Business Sector: Data Centre

Location: Based at Hemel Hempstead Data Centre.

Purpose of the Job (but not limited to):

Providing leadership, management, and development of the engineering contract team, ensuring operational commitments are met and the contract is fully compliant with all aspects of the contract including but not limited to QHSE and Compliance

Key Responsibilities:

Responsible for the completion of PPM and reactive works across Southern Data Centre
Provide supervision to site engineers and ensure that contractual commitments are met, Ensuring compliance with all companies/clients policies and
Ensure contracts are staffed by full competent teams who fully understand the required standards they must adhere
Assist the management team to deliver the best-in-class service which is customer focused within all areas of operational activities.
Acting as the first point of contact and support for the engineering teams, giving leadership and guidance, advice, coaching and direct support where required to deliver best practice, training, assessment, and recognition/reward.
Liaise with partners for quotations/surveys for remedial and maintenance
Ensure maintenance is carried out in line with H&S procedures, using the SSOW (safe systems of work) where required and action improvements identified during the building and workplace inspections and reviews.
Escalate urgent Respond to work interruptions, outages, or emergencies consistent with the SLA.
Support critical environment related technical audits as required and directed by line
Raise recommendations for improvements through line
The role could involve working across the client's estate if the need
Technical Administration SOP / EOP / MOP & Switching schedules (CWP), Implementation of CRQ's
Site procurement - Finance / Quotes / Small Works & SPOC project Lead
Site Compliance Lead - Internal & External Audits (AGM/QHSE/Legionella/Environmental) & responsible for actioning Fire Risk Assessment, Legionella Risk Assessment, Noise Risk Assessment.
Site Shield Lead - Quantum / CDNA / CCAM / Human Factors / DCS Select
Site Ekkosense Champion - Responsible for continued EkkoSense site

Accountabilities:

Reporting to the Technical
Working hands on Supervision to assist the teams when and where
On call for escalation OOH and on call for local site
To create an audit ready environment and ensure compliance is met in all
Accountability to the companies Functional heads, as
Accountable day-to-day to the relevant client
Line management responsibility for the engineering team and indirectly for relevant sub-contractors.
No Purchase and Ledger Responsibility for the contract. However, should be financially aware and able to produce basic quotations for works. Assisting in CAPEX & OPEX management and forecasting of financial

Experience Required:

Understanding of Health and Safety requirements and be able to supervise others on all aspects of day- to-day health and
Must have experience in critical change management process and experience working in a critical
Must have Electrical City & Guilds C&G 2365 Level 3 Electrical Qualification & 18th Edition Electrical Wiring Regulations as a minimum.
Mechanical qualifications or be able to demonstrate good mechanical
Team working and experience in customer facing situations, good communicator with a good level; of computer
Experience in managing sub-contractors, running permit to work system and being accountable for others safety.
Flexible working with the ability to manage own workloads with little supervision. Good commercial knowledge and knowledge of contract cost control.
Must have a clean driving
Must be able to work
Good working knowledge of Data Centres. And experience in supervising a team, from managing shift rotas to approval of holidays/training.
Knowledge of emergency response / standby/ call out activities and
LVAP / HVAP

Desirable Experience Required:

Health and Safety qualifications (IOSH/NEBOSH).
First Aid

Please Note:

All details are provided for guidance only; they do not necessarily limit the responsibilities and accountabilities of the job. Full details of employment terms are provided within offers of employment, and appropriate policies within the Company.

Terms and Conditions:

Salary Offer: £48k dependant on experience

Overtime: Rate 1.5 and double time

On Call: 1:4 (£1300PA)

Vehicle Supplied: When on call

Working hours: 40 hours, Monday to Friday 08:00 to 17:00 per day.

Holiday Entitlement: 25 Days

Laptop: Provided

Mobile Phone: Provided