I am recruiting for customer service/ coordinators working for an established business with excellent benefits and Hybrid working (once you are fully establised in the role)
We are looking for natural problem solvers working in a fun contact centre environment to either work within a diagnostic or planning team who support leading bars, restaurants, hotels, festivals, stadiums, concerts, and events around the UK.
* Ideally, a background in office-based customer service, callcentre, contact centre, high-volume call handling or similar.
* Confidence in communicating and an ability to form positive working relationships with technicians and customers.
* Strong attention to detail, be organised, self-motivated and can multitask or work independently with the ability to plan and prioritize workloads with a structured approach.
* Proven experience as an ardent team player who wants to succeed.
* The ability to assist and support colleagues around you and juggle your priorities to achieve team goals as well as personal ones.
* The ability to stay cool under pressure.
* Organised and able to multitask.
* Strong verbal and written communication ability.
* Preferable: An understanding of the hospitality/licensed trade would be a distinct advantage, but not essential
* Experience in CRM systems
Pay: £12.59 plus overtime paid at time and a half and double time.
Hours: Monday - Friday 9-5 - 37.50 or 40 hours per week
Full training and Hybrid working within 6 weeks.
This is initially a temporary contract but could lead to a permanent role after 12 weeks
Parking Available