Description

We have been retained by a business who are looking for an Internal Sales Administrator to join the team on a full time basis, based in Accrington.

Key Responsibilities

• Efficiently process customer orders ensuring details are entered into the system accurately and delivered with the correct documentation.
• Respond to customer queries on availability of product, expected shipping dates and invoices.
• Liaise within internal departments to ensure customer time frames are met.
• Ensure customer/order records are complete with updated information regarding delivery issues, amendments, changes to customer requirements.
• Raise Purchase Orders for export transport and liaise with hauliers regarding collection and delivery dates.
• Prepare Commercial invoices, Packing Lists, Customs Documents and any other relevant export documentation.
• Support the Internal Sales Manager and Sales Team to compile weekly and monthly sales reports.

Knowledge/Experience

• Ability to work independently and as part of a team in a fast-paced environment.
• Confident, clear and polite on the phone and able to take phone calls from customers.
• Able to organise work with what needs to be done.
• Strong communication skills.
• Competent on Microsoft included Word and Excel.

Salary & Benefits

• £26,500
• 25 Days Annual Leave + Bank Holidays (Pro-rata)
• Pension via salary sacrifice up to 7% matching contribution
• Life Assurance
• Employee benefits portal