Senior IT Support Engineer - Up to £45,000 - Stockton-on-tees

Join Our Team as a Senior 2nd/3rd Line Support Engineer in Stockton-on-tees

Are you passionate about designing, implementing, and maintaining robust 3rd Line and Infrastructure solutions? We're looking for a talented Senior IT Support Engineer to join our team and play a pivotal role in managing our technology backbone.

Position: Senior IT Support Engineer

Location: Stockton-on-tees

Salary: Up to £45,000 per annum

Key Responsibilities -

• Be a key member of the IT Support Team, operating as an escalation point for the 1st Line team.
• Working with an array of customers in the local area, supporting through remote helpdesk and occasional site visits
• Monitor system performance and troubleshoot issues to ensure optimal performance and reliability.
• Collaborate with cross-functional teams to design and deploy infrastructure solutions that meet business requirements.
• Implement security best practices and ensure compliance with industry standards and regulations.
• Evaluate and recommend new technologies to improve efficiency, scalability, and resilience of the infrastructure.
• Document system configurations, processes, and procedures for knowledge sharing and future reference.
• Provide technical support and guidance to internal teams and end-users as needed.

Benefits -

• Competitive Salary Package - Enjoy a salary of up to £45,000, reflecting your skills and experience.
• Comprehensive Benefits - We offer a comprehensive benefits package, including health insurance, pension contributions, and more.
• Career Growth Opportunities - Take your career to new heights with opportunities for professional development and advancement.
• Collaborative Work Environment - Join a supportive and inclusive workplace where your contributions are valued, and teamwork is encouraged.

If you're a proactive problem-solver with a passion for building and maintaining resilient IT infrastructure, we want to hear from you! Join us and be part of a team that's shaping the future of technology.

Apply now and embark on an exciting journey as our Senior IT Support Engineer