Job Title: Repairs Advisor
Location: Lewisham, London
Job Type: Contract
The RoleWe are looking for a Repairs Advisor to join our Housing Services team in Lewisham. As the first point of contact for residents, you will handle repair enquiries via phone and email, ensuring a high level of customer service. You will also provide administrative support to the Responsive Repairs Service, coordinating repair work orders and maintaining accurate system data.
The Candidate- We are seeking a customer-focused Repairs Advisor with experience in a contact centre or housing repairs environment. The ideal candidate will have:
- Excellent customer service skills and a "can-do" approach
- Strong administrative and data entry abilities
- Experience in handling repair-related enquiries
- Familiarity with Microsoft Office and housing systems
- Ability to work under pressure and as part of a team
How to ApplyTo apply, please send your CV to lcuppello@novaxrecruitment.com or call #removed# for more details.