Sales Administrator
Location: Horley
Salary: Up to £32,000 per annum

About the Role
Our client, a rapidly growing business based in Horley, is seeking an experienced and organised Sales Administrator to join their expanding team. This is an excellent opportunity for someone with a background in sales support and administration who is looking to contribute to a dynamic environment with long-term growth potential. As the recruitment partner for this role, we are searching for candidates who can offer first-rate administrative support to a busy sales department and ensure seamless order processing and customer satisfaction.

Key Responsibilities

* Sales Team Support: Provide essential administrative support to the sales team, including preparing quotes, processing orders, and managing customer inquiries.

* Customer Communication: Serve as the primary contact for customer queries, delivering clear information about products, services, and order status updates.

* Order Management: Oversee the entire order process, from initial enquiry to delivery, ensuring high levels of accuracy and efficiency.

* Database Maintenance: Update and maintain customer records in CRM systems to guarantee accurate and up-to-date information.

* Sales Reporting: Generate and manage regular sales performance reports, contributing to target tracking and performance analysis.

* Process Optimisation: Assist in refining and improving sales administration processes to support ongoing business growth.

* Cross-Department Coordination: Work closely with logistics, finance, and customer service departments to facilitate smooth operations and enhance customer satisfaction.

Ideal Candidate
We're looking for a proactive Sales Administrator with:

* Proven experience in sales administration, customer service, or similar support role.

* Excellent organisational and multitasking skills, with strong attention to detail.

* Exceptional verbal and written communication abilities.

* Proficiency in Microsoft Office Suite, particularly Excel and Word.

* Experience with CRM systems (Salesforce, HubSpot, or similar preferred).

* The ability to work independently while effectively managing multiple priorities.

Benefits

* Competitive salary of up to £32,000 p.a.

* Opportunities for career growth with a well-established, forward-thinking business