Administration Manager - Sheffield

Are you an experienced Administration Manager?

If so, we would like to hear from you! The successful candidate will support the management of the team based in Sheffield and Helmshore, ensuring a safe and effective working environment for our staff. Working with a range of stakeholders, the manager will be proactive to deliver on set targets and objectives. You will be undertaking a variety of duties and responsibilities.

What you will be doing:

• Managing team against KPIs
• Driving performance and develop visibility of team requirements
• Managing internal and external stakeholders
• Being part of projects, both business wide and departmental
• Reviewing process and procedures within the team to drive efficiencies
• Providing performance data for the SLT
• Supporting team with people issues and topics
• Proactive in people development and champion change

What we are looking for:

• Administration experience.
• Experience managing a team of people.
• Experience of working in an office environment and managing administration process’s.
• Experience in enhancing/improving performance within a team and developing staff.
• Track record of delivering against KPIs.
• Communicating with clients directly and strong customer service approach.
• Handling multi-channel client contact points - telephony, email

What you will get in return:

• Convenient Office Location: Free parking and excellent public transport links (tram/bus).
• Generous Time Off: 27 days of annual leave, plus bank holidays and a Christmas shutdown.
• Family Support: Enhanced maternity and paternity packages to help support your growing family.
• Health & Wellbeing: Access to a health cash plan for you and your family’s healthcare needs.
• Lifestyle Perks: Discounts on high street and online shopping, travel, socializing, and wellbeing.
• Pension Scheme: Secure your financial future with our competitive pension scheme.

Engage, part of Marston Holding Ltd, is a field solutions business, conducting more than 50,000 visits to people and property every month.

As a field services provider we pride ourselves on our flexibility and adaptability. Every client has their own unique requirements, and we strive to ensure that our technology and the skills and knowledge of our field force always exceed expectations.

New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.

We are an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we are committed to creating an inclusive environment for all employees.