This role of a French or Spanish Customer Service Advisor is a challenging yet rewarding opportunity, requiring fluency in both French and Spanish, with an emphasis on providing exceptional service within the Financial Services industry.

Client Details

Our client is a large-scale organisation, operating within the Financial Services sector. Renowned for their commitment to excellence, they are based in the beautiful city of Chester and have a reputation for delivering an outstanding customer experience.

Description

• Providing high-quality customer service to clients.
• Communicating effectively with clients in German.
• Resolving customer inquiries promptly and professionally.
• Maintaining up-to-date knowledge of financial products and services.
• Working closely with other team members to ensure customer satisfaction.
• Adhering to company policies and regulations.
• Assisting in the development of customer service procedures.
• Contributing to the overall success of the customer service team.

Profile

A successful French or Spanish Speaking Customer Service Advisor should have:

• Fluency in French and/or Spanish and English.
• Strong customer service skills.
• Excellent communication skills.
• A strong understanding of financial services - Desired.
• Ability to work effectively in a team.
• High attention to detail.
• Proficiency in Microsoft Office Suite.

Job Offer

• An estimated salary range of £27,000 - £33,000.
• Comprehensive training and development programmes.
• A friendly, supportive work environment.
• A generous holiday leave.
• Opportunities for career advancement.
• Unique experience in the financial services industry.