Location: Central LondonSalary: Up to £37,000 (based on experience)Working Hours: Monday to Friday, 9:00 AM - 5:30 PM (Onsite)Start Date: Immediate for the right candidate

Are you a Mandarin or Cantonese speaker with IT support experience? We are seeking a dedicated and proactive IT Support Specialist to join our client's team in Central London. This is a fantastic opportunity to be part of a dynamic environment, providing essential support to a leading financial services company.

• Provide first and second-line IT support to staff, handling technical issues promptly and professionally.
• Troubleshoot hardware and software problems, ensuring timely resolution.
• Maintain and monitor IT systems, networks, and equipment.
• Assist with onboarding new employees, setting up hardware, software, and access.
• Support internal teams in using IT resources effectively.
• Document technical procedures, solutions, and support requests.

• 1-3 years of IT support experience.
• Fluent in Mandarin or Cantonese is essential. 
• Prior experience in a Financial Services company or a bank is preferred.
• Strong troubleshooting skills and the ability to solve technical issues independently.
• Good understanding of Windows operating systems and Microsoft Office Suite.
• Excellent communication skills with a customer-focused approach.
• Able to work onsite Monday to Friday in Central London.

• Competitive salary up to £37,000, based on experience.
• A collaborative work environment within a reputable financial organisation.
• Opportunity to grow your skills and experience in the financial sector.
• Immediate start for the right candidate. Ongoing temporary role. 

If you are a Mandarin or Cantonese-speaking IT professional looking for an exciting new challenge, apply today!