Trade Counter Team Leader£35000 salary8am-5pm Mon-Fri (3pm finish on Fridays)BredburyReporting StructureYou will ultimately report to the Trade Centre Branch Manager regarding all aspects of your role, however on the day-day aspects of the trade counter your direct report will be the Trade Counter Sales Manager. Job Description & Key ResponsibilitiesYou are responsible for working as a part of the trade counter team in a busy fast paced and high-volume environment, providing support to the customers and team members of the Business.Specific Day to Day Responsibilities* Inputting sales orders/ quotes and enquiries both face to face * Ensuring all despatches are invoiced and allocated correctly* Handling and allocation of all payments, including cash & Credit card lodgements from customers, and arranging bank / end of day reconciliation.* Co-ordinating with colleagues on an ongoing basis to ensure outstanding uncollected product is managed and collected within a reasonable timeline.* Management of the aged debt profile for trade counter customers to ensure credit terms adhered to* Approval and issue of customer credits in a timely fashion* Ad hoc & planned calls to and from customers with sales orders, quotes and enquiries* Transport routing and admin /paperwork* Portal order release and administration* Liaising with outside couriers around deliveries and collections and ensuring ample customer communication* Showroom samples kept updated and listed on spreadsheet* Updating CRM with tasks and conversations with customers* Ensuring all swatches, brochures and point of sales material updated and general showroom and trade counter are clean, tidy and welcoming* Promoting use of "online app" by customers.* Review of customer sales profile to identify opportunities and monthly reporting to branch manager/ sales team (report via Finance Team)* Co-ordinating any administrative tasks which may require assistance by the HR, HSEQ or IT teams* Other Ad-hoc reports as requested by branch or senior management* Assist with coverage of breaks and holiday relief on the trade counter and warehouse as may be required from time to time.* Any other duties as deemed necessary to ensure the smooth running of the trade counter.Additional benefits:25k Life assurance Death in service policyWestfield Health Cash planPension 3% ER 5î29 days holidayTime Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.