Senior Claims Adjuster - Cyber

London

Negotiable Salary + Excellent Benefits

We are currently recruiting for a Senior Claims Adjuster on behalf of our client, a very highly regarded and well-known Lloyd’s Syndicate and (re)insurer.

The successful candidate will proactively handle and adjust a portfolio of Cyber claims from first notification to final resolution.

Key Responsibilities

• Proactively adjusting Cyber claims within a set claims authority level, including more complex claims.
• Ensuring and delivering excellent claims service to all customers, by effectively driving claims through to resolution.
• Developing a thorough understanding of the Cyber underwriting and claims portfolio.
• Assisting the Claims Manager with the training and development of more junior members of the Cyber Claims team.
• Instructing and proactively overseeing Lawyers, Adjusters and experts from the company's panel.
• Developing and maintaining relationships, and driving / overseeing your team's relationship, with key external customers i.e. key brokers, external vendors, etc...
• Assisting the Claims Manager with the oversight of delegated claims authority holders ("DCAs"), service providers, or outsource partners.

Key Requirements

• Strong Cyber Claims handling experience, demonstrating a high level of technical competency and knowledge of key issues affecting the Cyber Insurance market.
• Experience of coverholder management and oversight, as well as the Lloyd’s claims scheme and related claims handling systems.
• Excellent communication skills, both verbal and written.

Keywords: Senior Claims Adjuster; Senior Claims Handler; Cyber Claims; Cyber Insurance; London Market; Lloyd's Market; Lloyd's Syndicate

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