Design Consultant (Field Based) - Are you an experienced design-led individual with client facing skills, or an Estate Agent with the ability to design a home.?

GX Modular trading through the GARDEN ANNEXES brand is a successful consumer-focused design and manufacturing company producing delightful granny annexes and is based in Rougham near Bury St Edmunds, Suffolk. We are looking for an experienced field-based Design Consultant to join us on a permanent, full-time basis covering the South East area.

About Us

At GX Modular, we pride ourselves on being at the forefront of innovative design and sustainable living solutions. Our Garden Annexes brand creates beautifully crafted garden annexes that combine style, comfort, and functionality. As part of our dynamic team, you won't just be selling; you'll be crafting dreams and creating stunning living spaces in back gardens. Join us in making a tangible difference in people's lives, one garden annexe at a time!

Fantastic company benefits include:

Competitive Salary:£36,500 per annum plus car allowance and performance-related bonuses (OTE £46,000)
Holiday: 20 Days holiday plus bank holidays
Other benefits Comprehensive training and ongoing mentoring to support your professional growth

About the role:

As our Design Consultant, you will be the face of our company, based in Rougham and visiting clients in East Anglia and the South East, liaising with prospective clients in their homes.  Offering fair and impartial advice to enquirers, visiting them, and listening to their needs typically within a 90-minute Site Survey (design visit) in the client's own garden. You will generate multiple client orders via the company's existing warm-lead, in-bound enquiries, and the completion of field-based client meetings. Providing advice, design, consultation, and reassurance to customers throughout their decision-making journey. You will understand each individual customer's annexe requirements and articulate those needs through the provision of visual, affordable, and compelling specifications ensuring they remain within the company's capabilities to produce.

Main Duties and Responsibilities:

Liaison with prospective clients via telephone, e-mail, and face-to-face; accurately and politely.
Then collaborating with our design and technical teams to develop and present customised annexe solutions from our diverse portfolio that are within our production parameters and within the client's budget, and preferred timescales.
Maintaining meticulous records and specifications to ensure a seamless transition from consultation to installation
Ensuring exceptional communication with clients throughout their journey, keeping them updated on progress and next steps
Assisting in display visits at our showroom, demonstrating our annexe options and features
Undertake Site Surveys in person, mostly in SE England, occasionally nationwide

About you:

To be a successful Design Consultant you will either have experience in a similar role or a background in a consumer-facing role in design such as kitchen, fitted furniture, home or bathroom design. You will be proficient in the use of simple CAD Design software - SketchUp (preferred) and in the use of CRM - HubSpot (preferred). You have a keen eye for detail, a passion for delivering exceptional customer service and have great administration skills. Your proactive approach, people skills coupled with empathy and strong analytical skills, allows you to navigate complex design requirements effortlessly and foster lasting client relationships.

If you would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

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Additional keywords: Design Consultant, Estate Agent, kitchen designer, bathroom designer, sales, design, designer, CAD, sales consultant, annexes, field sales, sales designer, design consultant, Field Sales, Home Designer, Sales Consultant, Manufacturing.

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