IT Service Desk LeadTemporary (3 months) Salary: £37K- £47KImmediately available to startBased in Central London The Company:Our client is a Specialist College looking for an IT Service Desk Manager to join their team on a 3 month temporary basis. This role is a fantastic opportunity to progress in your career and work for an innovative company. This role is based in Central London and you must be available to start immediately.The Role:

• Responsible for providing the day-to-day running of the service desk operations to make sure the needs of the users are met.
• Hybrid working.
• Ensuring the smooth running of the service desk on a day to day basis. Being able to ensure the correct procedures are consistently being used and are working as expected.
• Proactively able to identify any areas that need to be improved with the service desk.
• Measuring and being able to report the service desk functions.
• Being able to create and send effective and informative communications to the colleges users, regarding IT updates and policy and process changes. Ensuring this is received effectively.
• Being on hand in the office to fix AV and meeting room set up.

The Person:Our client is looking for someone who has experience with up to 2nd line support and to have Atlassian Jira Service Desk experience. You will need to be able to start immediately to apply for this position. Our mission: To be the leading Business Services recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alertsOur REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple:  Refer a friend or colleague who is not already registered with Morgan Spencer. If we place them in a permanent role, we will reward you with £150 of Gift vouchers of your choice.  Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim!!!EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998Morgan Spencer Limited, registered in England & Wales No: #removed#