Customer Sales Advisor

Competitive salary and bonus: £23,000 plus average bonus earning potential of £4,800 per annum.
Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday.
Location: Remote, Mainland UK only
Start date: 10th February 2025

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Inbound Customer Sales Advisors in a role that offers great work life balance, working from home and comprehensive training: (3 weeks Mon-Fri: 9am - 5:30pm).

As a Customer Sales Advisor in our busy Inbound team, you'll be the first point of contact for customers who have a wide range of issues such as billing queries, quotes or account changes etc. Day-to-day, you'll build rapport with customers, get to know their individual needs and put their interests first and use your sales and communication skills to upsell products.

The experience and skills you need

1 years continuous and targeted sales experience within the last 3 years
A driven mindset with strong customer service and sales skills and a love for hitting targets
Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
How you'll be rewarded

33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
Employee discounts - Access to discounted Sky TV and mobile packages
Sales bonuses
Health and Wellbeing - Discounted gym membership, help towards dental, optical, and physiotherapy costs
Pension scheme - Matched employer contributions up to 5% of basic salary
Life assurance - Employer funded cover of 4x basic salary
A free annual D&G protection plan - Discounted rates for family and friends
Employee assistance programme - Free support for physical & mental health, financial assistance and more
If you have telesales or telemarketing experience and would like to create a long-term career within a call-centre environment, apply today to find out more.

Immediate interviews available.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy