LB314 - Forklift EngineerLocation: PenrithSalary: £33,000 - £36,000Overview:First Military Recruitment are currently seeking a Field Service Engineer on behalf of one of our clients.To service and maintain a range of material handling equipment and identify potential repairs/faults to ensure maximum reliability. Carry out PAT and lifting equipment inspections. Ensure all site health & safety and PPE rules are maintained and observed at all times.Our client encourages applications from ex-military personnel however all candidates will be given due consideration.Duties and Responsibilities:

• Servicing, maintenance, and repair of material handling equipment including forklifts, side loaders, reach trucks.
• Using market-leading fleet management system to complete parts orders, job sheets and warranty work.
• Providing a best-in-class customer experience for business customers.
• Book all planned maintenance with customer.
• Agree workload with Field Service Team Leader prioritising as below:
• SG fleet.
• Chargeable services.
• Key accounts i.e., national accounts, regional major accounts.
• Support Patch Engineers.
• Ensure all chargeable services are completed.
• Ensure all fleet servicing is completed by the end of the month.
• Ensure daily telephone contact with Operations Controller to cover specifically:
• Service completion.
• Estimate requests.
• Damage requests.
• Clearing out WIP.
• Carry out lifting equipment examinations, as and when required. Liaise with Field Service Team Leader.
• Carry out PAT testing.
• Other tasks as directed commensurate with the efficient running of the organisation within the skills and capabilities of the individual and as required from time to time.

Skills and Qualifications:

• Experience in servicing, repair or maintenance of material handling equipment (MHE), construction plant, agricultural machinery or powered access equipment, or forklift trucks.
• Knowledge of automotive, mechanical, electrical, and hydraulic systems and components.
• Excellent customer service skills.
• Relevant technical qualification would be advantageous.