A Collections Advisor position is available for a dedicated individual with excellent communication skills and a knack for maintaining customer relationships.

Client Details

The client is a globally renowned entity in their industry with a workforce of over 10,000 committed professionals. With a significant presence in Basingstoke, the company prides itself on delivering top-notch financial solutions to its customers.

Description

• Manage customer accounts and maintain relationships

• Implement effective collections strategies

• Ensure compliance with financial regulations

• Communicate with customers regarding account statuses

• Work collaboratively with the accounting and finance team

• Resolve customer complaints and queries

• Record and update customer account information

• Report on collection activity and accounts receivable status

Profile

• Immediately available or available on short notice
• Strong communication skills
• Comfortable being on the phone
• Strong attention to detail
• Ability to think on your feet

Job Offer

• Long term and permanent opportunities
• 50% hybrid/office structure
• Excellent training and development opportunities
• Modern office facility
• Parking