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Date Added: Thu 06/03/2025

Customer Service Manager

Heanor, DE75, UK
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Company: TALK STAFF GROUP LIMITED

Job Type: Permanent, Full Time

Salary: £32000 - £38000/annum depending on experience

Are you an experienced Customer Service Manager looking for your next challenge? This is an exciting opportunity to lead a team in a fast-paced customer-focused environment, driving both service excellence and sales performance.

To be considered for the role, you'll require the following essentials:

Proven experience managing customer service or sales teams
Strong leadership and communication skills
Ability to drive sales and enhance customer experience
Automotive or technical knowledge is beneficial but not essential
Within this position, you'll also be:

Leading, coaching, and motivating the team to achieve service and sales targets
Overseeing daily operations, ensuring efficient workflows and a positive customer experience
Using data-driven insights to improve conversion rates and performance
Working closely with marketing teams to enhance customer engagement
What's on Offer

Salary is £32,000 - £38,000 per annum, dependant on experience
A leadership role within a growing business
32 days holiday, including bank holidays
Opportunities for professional development
Company perks, including team events and rewards

Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.

Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy.

See our website for more details and jobs available -

(phone number removed)
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