Your new schoolHays are working with a large school in Wolverhampton in the recruitment of a Senior ICT Technician. This school has an unwavering commitment to opening doors and opening minds for young people and exposing them to a world of opportunity. The school Headteacher tries to ensure that every day at the school is calm, purposeful and welcoming for all. Your new roleYou will be reporting into the schools ICT Manager and will be...

• Providing first and second-line support for the schools ICT queries, escalating where needed
• Maintaining an up-to-date inventory of software and hardware
• Ensuring all ICT systems across the school are performing
• Monitoring security aspects and promptly addressing anomalies, reporting concerns to the ICT Manager
• Overseeing and managing the workloads of ICT technicians, ensuring they possess the necessary skills for the supporting service
• Setting up and supporting desktops, laptops, and other end-user devices

This is a full-time position, and they are happy taking on someone temporarily or permanently. What you'll need to succeed

• Relevant ICT qualifications or equivalent demonstrable ICT Technical support experience
• Detailed working knowledge of Microsoft Operating Systems including Windows 10/11 and MS Server 2016/19
• Detailed working knowledge of standard Internet technologies such as SMTP, DNS, DHCP, TCP/IP
• Detailed working knowledge of Microsoft applications including Active Directory, IIS, ISA, Proxy Server, Office 365 & Microsoft AAD
• Demonstrable understanding of standard hardware and software technologies
• Knowledge of Disaster Recovery Techniques
• Experience of supporting ICT networks and infrastructure such as Active Directory, Group Policy, DNS, DHCP, Hyper-V/VMWare, switch/firewall infrastructure and MDM Solutions

What you'll get in return

• Competitive salary and benefits package
• Refer a friend and once they work 20 days, you receive £350 in shopping vouchers.
• Supportive leadership team
• Vibrant school communities with a strong ethos

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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