Job Title: IT Engineer

Location: Newcastle

Salary: Up to £30,000

Job Description -

We are looking for a dynamic and customer-focused 2nd Line IT Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.

Skill requirements -

MSP experience or a customer centric environment providing support.
Excellent verbal and written communication skills
Active Directory and GPO administration
Exchange & Intune administration
Excellent experience with Microsoft technologies
Good general knowledge of networking and technologies: TCP/IP stack, concept of VLANs and firewalls, wireless configurations
2 years+ of 1st line technical helpdesk environment
2 years + of a 2nd line technical support environment
Firewall Implementations -Fortigate/Cisco/Sonicwall/Watchguard
Backup Solutions - Azure/Veeam
Virtualisation - Hyper-V, VMware, AVD, RDS
In-depth Knowledge of O365 suite & MFA
Able to answer general Networking questions.What We Offer -

Competitive salary and benefits package.
Opportunities for professional development and career progression.
A supportive and collaborative work environment.
Regular team-building activities and social events.
The chance to work with a diverse range of clients and cutting-edge technologies.How to Apply -

If you are passionate about IT and providing excellent customer service, we would love to hear from you. Please send your CV the email address : (url removed)