Department: Front Office

Job Level: Management

Job Type: Full Time

Job Reference: req11395

Date Posted: 24 June

Salary: #removed#£plus incentive (10% of room upgrade, £1 per breakfast voucher and £2 per restaurant voucher)

Night Manager

At Holmes Hotel, we believe in providing a hotel experience that is tailored to the individual and their needs. The key role for you as our Night Manager will be to ensure that the service provided by the Night Reception team is beyond the normal guest experience that would be expected by our guests. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.

As our Night Manager, you will receive:

• Salary: £ 33,047 per annum plus great benefits
• Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
• F&B discounts at our restaurants and bars (for your whole party)
• Start with 30 days of holiday per year - including bank holidays, increasing with years of service
• Two free meals per day
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme - up to £750
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons
• Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events
• Company pension plan & award-winning training

As a Night Manager you will:

• Perform Head of Department duties connected to all Night and Front Office operations, and making crucial decisions
• Ensure guests' needs are met beyond expectations, and takes full responsibility for Health, Safety, Security, Licensing & Fire
• Have a passion and skill set to ensure that the service provided by the Night Reception team is beyond the normal guest experience that would be expected by our guests.
• Maintain positive and productive working relationships with other employees and departments
• Empower your team by providing an inspiring service culture through briefings, team meetings and coaching
• Be available to work 4 on/4 off shift pattern (12-hour shifts)

Located in the heart of Marylebone, Holmes Hotel is an original and unquestionably unique boutique hotel created for curious minds. The ideal home from which to investigate the rest of the city.

Holmes. A home away from home for curious minds.