Work Location: Waltham Cross EN8 8YD

ROLE DEFINITION

As a Project Administrator, you will be responsible for coordinating with various contractors, acting as the administrative liaison between clients, project managers, and contractors on-site. You may also manage Alandale’s Delivery Booking Management System (ABDM) and produce detailed statistical reports for clients and supervisors or managers on-site. In this role, you will provide clerical and administrative support to site managers and operatives, working both independently and as part of a team. Your work will be crucial to the smooth administration and efficient operation of the site.

JOB DESCRIPTION

• Typing and completing documents such as site-specific correspondence and forms.
• Maintaining and setting up organised and efficient filing systems.
• Logging information into Alandale's project management system.
• Answering phones, screening or handling routine calls, and transferring calls as needed.
• Transcribing meeting minutes when required.
• Compiling and preparing various reports for supervisors and managers, such as data analysis and comparisons.
• Ensuring the smooth continuation of office routines in the absence of supervisors or managers.
• Coordinating and processing general administrative tasks (e.g. timesheets, vacation requests, supply requisitions) for supervisor approval.
• Continuously expanding and updating your knowledge and skills to enhance individual and team productivity.
• Performing additional assignments as directed by supervisors or managers.
• Providing excellent customer service to the public, colleagues, and clients.
• Maintaining office equipment.
• Accurately managing Alandale’s Delivery Booking Management system. Produce statistical and detailed reports using the Delivery Booking Management system as and when required.
• Providing administrative support to site operatives as and when required such as forwards correspondences to and from head office.

PERSON SPECIFICATION

• Good administrative skills and attention to detail.
• Excellent verbal and written communication skills
• Must have working knowledge of computer systems, word processing and spreadsheet applications
• Previous site administration experience and knowledge within the construction industry
• Good understanding of construction site requirements
• Flexibility and adaptability to juggle a range of different tasks and to work extra hours to meet deadlines
• Confident and ability to deal with people at all levels
• Wiliness to undertake further development and training as and when required
• Excellent IT skills, including knowledge of word, excel, outlook
• Good time management and organisational skills
• Excellent telephone manner and customer service skills
• Previous experience with managing delivery system