SALARY: £28,000 plus commission and full benefits package

JOB TYPE: Permanent - Mon to Fri 37.5 hours per week (no weekends)

Role Purpose

• Achieve best possible customer outcomes to deliver Sales and Income targets
• To work closely with all stakeholders as the Champion of Cold Calling Outbound sales activity for the cold calling campaigns
• Deliver against strategic objectives and quality measures.
• Optimise the current proposition and help develop our strategy to deliver the sales requirements from any cold calling campaigns we initiate by appropriate targeting and to look for any cross-sale opportunities.
• To provide accurate MI to internal and external Stakeholders to maximise all business opportunities.
• To be actively adaptable to new and existing business requirements driven through direct and intermediary sales channels including a variation of different tasks, campaigns and objectives to ensure our potential new customers receive the best service and appropriate outcome.

Experience Required

• Proven track record in sales and previous cold calling experience is essential
• Excellent Communication Skills: Strong verbal communication skills are essential to engage with potential customers, understand their needs, and effectively communicate the benefits of products or services.
• Persuasion and Negotiation: Ability to persuade and negotiate with potential customers to achieve sales targets while maintaining a positive customer experience
• Resilience: Telemarketing can involve handling rejection and objections. A resilient attitude is crucial to bounce back from challenges and persistently pursue sales opportunities
• Active Listening: The ability to listen attentively to customers, understand their requirements, and tailor sales pitches accordingly
• Time Management: Effective time management skills to handle a high volume of calls (efficiently prioritise tasks, and meet sales targets
• Adaptability: The sales landscape can change quickly. Being adaptable and able to adjust strategies based on customer responses and market trends is important
• Customer Focus: Putting the customer first, understanding their needs, and providing excellent customer service are key components of successful telemarketing
• Teamwork: Collaborating with the sales team to share insights, strategies, and contribute to a positive team environment

Benefits

• Through your hard work and hitting targets you can increase your salary with a monthly uncapped sales bonus
• 33 days annual leave (incl. bank holidays) plus the opportunity to buy up to 5 extra days holiday
• Medical cash plan offering opportunity to claim back dentist bills, free eye tests and much more = £900 per year
• OneHealth, our wellbeing Programme
• 24/7 confidential Employee assistance programme
• Life assurance 4 x your base salary
• Family bond (after 2 years’ service)
• Enhanced family friendly policies
• Enhanced pension scheme match up
• Benefits portal (high-street vouchers, cinema tickets etc.)
• Discounted parking/public transport
• Cycle to work scheme