Centre Support Officer needed in Central Manchester, full time hours, starting asap. This role pays £14 per hour and is for 1-2 months. WHAT WILL YOU BE DOING?
• Manning reception or enrolment room desk on a rota basis
• Assisting the enrolment process including helping students to send in the correct documents
• Keeping a track of the number of students coming into enrol  
• Facilitate pre-arrival calls
• Escalate any late arriving students to Student Arrivals Team
• Responding to students queries via case management system (Salesforce) 
• Assist Centre Support Managers with organising and setting up events for the entire student population
• Actively support students in any conversation/correspondence to promote international student well-being  
• Creating and hosting a variety of online workshops to support students on their student journey 
• Working with the Personal Tutors to refer students who are struggling academically 
• Working with learning support team by signposting students who require mental and wellbeing support 
• Working with the Students Association to deliver engaging student events online and at school locations 
• Assisting with the co-ordination of inductions and other welcome events ABOUT YOU
• A student-centric, service culture attitude 
• Excellent written and verbal communication skills 
• Confidence in speaking over the phone and face to face 
• Good customer service skills
• Excellent relationship building skills 
• The ability to effectively plan, organise and prioritise workload  
• The ability to work well in a team and be collaborative  
• Excellent computer/IT skills 
• Self-motivated