Service Advisor ŠKODA

An exciting position has become available for a full-time Service Advisor based in Edinburgh. The successful candidate will earn on target earnings of up to £32,000 Per Annum.

The ideal candidate for this role will have at least 2 years' experience within a dealership as a Service Advisor and be able to cope with the demands of working in a fast paced and exciting environment.

You will report to the Service Manager with key responsibilities to ensure the efficient operation of the service department, to meet and exceed customer expectations and maximise workshop profitability in line with agreed budgets and company business plans, whilst ensuring the highest possible levels of quality and customer care.

Please note- Working hours are Monday to Friday, 07:45 - 18:00 plus Saturdays - 07:45-12:00 (1 in 3)* Paid at 1.5 of hourly rate.

Role Requirements

Full UK Driving Licence
Eligible to work in the UK
Able to adapt to in house system
Experience in a similar role within an automotive environment
Experience working within a customer service environment
Strong administration skills
Excellent IT skills including Microsoft Office and the ability to pick up new systems quickly
Excellent communication skills
Ability to work to deadlines and timeframes
Flexible and adaptable approach
Role Responsibilities

Dealing face to face with customers
Ensuring that customers are given exceptional levels of service
Using specialised software required to price jobs and upsell
Dealing with phone calls quickly and efficiently
Plan the workshop day
Ensuring that you maximise workshop efficiencies and profit
Invoicing and taking payment from customers
Keeping the reception area tidy
Company

West End Garage is an independent and privately-owned business working with ŠKODA since 1987. Today we are one of the UK's leading dealerships for ŠKODA with sites located in Stirling, Edinburgh and Dunfermline.

Why should you apply?

The chance to join a well-established company
The opportunity to become part of a hardworking, dedicated team
To showcase your knowledge and experience
If you are ready to start your career at West End Garage, then click APPLY now! We can't wait to hear from you!

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