My client is a long established B2B business operating in a fast moving, developing sector.

As a credit controller, you will administer the credit control function, ensuring all outstanding debts are collected on time. You will be critical in managing our credit and collections processes, ensuring timely payment collection and minimising credit risks. This also includes setting targets and KPIs and implementing relevant policies and procedures. You will also contribute to maintaining a healthy cash flow and optimising our financial performance.

If you are a detail-oriented finance connoisseur zealous about delivering financial excellence and customer satisfaction, we want to hear from you. We provide attractive remuneration packages with wide-ranging benefits and an inclusive, forward-thinking work culture that promotes professional progress.

Objectives of this role

* Establishing credit limits and evaluating the creditworthiness of customers.

* Develop and implement effective credit control policies and procedures to minimise credit risk and improve collection efficiency.

* Managing credit and receivable accounts to contribute to the organisation's overall financial stability and profitability.

* Monitoring credit exposure and minimising bad debt risks at the organisation.

* Assisting in collecting delinquent accounts and applying strategies to encourage timely payments.

* Maintaining positive relationships with customers, while effectively mitigating credit risks and ensuring timely collections.

* Conduct regular credit reviews and reassess credit limits based on payment history and changes in creditworthiness.

* Coordinating with other departments such as sales, customer service and finance to handle all credit-related matters appropriately.

Your tasks

* Monitor and manage the credit control processes, ensuring adherence to company policies and procedures.

* Evaluate and assess the creditworthiness of new and existing customers through financial analysis, credit checks and payment history review.

* Set appropriate credit limits for customers based on risk assessment and maintain accurate credit files and records.

* Monitor customer accounts to ensure timely payments and address any payment delays or discrepancies promptly.

* Engage with customers to establish payment plans, negotiate payment terms and resolve billing inquiries or disputes.

* Develop and implement strategies to minimise late or non-payment by customers, including initiating collection actions and negotiating payment plans.

* Generate regular reports on accounts receivable, collections and credit risk to management, highlighting areas of concern or improvement opportunities.

* Stay updated on industry trends and best practices related to credit control and propose process enhancements or system improvements when necessary.

* Maintain strong relationships with customers, providing excellent customer service and addressing their queries or concerns related to credit matters.

Required skills and qualifications

* 3+ years of experience in managing credit and accounts receivables or in a similar credit management role.

* Strong knowledge of credit control principles, practices and regulations in India.

* Familiarity with Indian banking and credit regulations and customer segmentation.

* Proficiency in using financial software and credit management tools.

* Excellent analytical skills with the ability to evaluate financial information, perform risk assessments and make informed credit decisions.

* Knowledge of Microsoft Office Suite,

* Ability to implement accounting principles and practices effectively.

* Exceptional attention to detail and accuracy in data entry and documentation.

* Outstanding communication and negotiation skills, with the ability to build rapport and effectively resolve conflicts