Compass Point Recruitment is excited to be hiring for a fantastic opportunity as a Laboratory Service Engineer. This role focuses on the installation, commissioning, maintenance, and repair of our client's proprietary flow chemistry equipment.

The position requires travel approximately 50% of the time, with installations and occasional service support across Europe, the USA, and the Far East.

Main responsibilities:

As part of your training, you will partake and complete the qualification of the companies flow chemistry systems during your time at the office, when you are not travelling
Perform maintenance and upgrade services on-site in laboratories and at factory
Discussing applications and gathering information from customers' experiences
Ensure customer satisfaction by advising customers on preventative maintenance and repair.
Technical support to customers by phone and email.
Creation of technical bulletins and guides to help customers
Skills/Qualifications:
• Minimum 2 years' experience in a laboratory service or installation role
• NVQ Level 3 or Higher Diploma/Degree in engineering or chemical engineering
• Good logical troubleshooting techniques.
• Good verbal and written communication skills.
• You enjoy travelling and visiting customers.
• Able to work with minimal supervision after training.
• Confident with Windows, Excel, Word.

Desirable:
• Experience within a scientific industry and working in a laboratory environment.
• Electro-Mechanical experience.
• Experience in working overseas.

Additional Information:
• The Salary for the position is based on experience and will range from £40,000 to £47,000.
• 25 days holiday plus UK bank holidays.
• You must hold a full UK driving license.
• Pension enrolment after probation period.
• Travel is fully compensated from door to door.

If you're interested in learning more or applying, please call (phone number removed) to speak with Brigita or email (url removed) with your updated CV